Overview

We offer a 30-day return policy. You have 30 days after receiving your order to request a return. Products must be unopened, unused, and in their original packaging. A receipt or proof of purchase is required.

Items That Cannot Be Returned

For health and safety reasons, opened or used dietary supplements cannot be returned. We also cannot accept products with broken or missing safety seals, gift cards, clearance items, or products purchased from another seller.

Damaged or Incorrect Products

Please inspect your order when arrives. If a product is damaged, defective, or incorrect, contact us within 7 days of delivery and include photographs of the product and packaging so we can evaluate the issue.

How to Request a Return

To request a return, contact us through our Contact page before sending the product back. If your return is approved, we will provide instructions and the return address. Products returned without prior authorization may not be accepted.

Return Shipping

Customers are responsible for return-shipping costs unless the product arrived damaged, defective, or incorrect. Original shipping charges are nonrefundable. We recommended using a trackable shipping service because we cannot guarantee receipt or returned products.

Refunds

We will inspect your returned product and notify you whether the refund was approved. Approved refunds will be issued to the original payment method. Please allow 5-10 business days for your bank or credit-card company to process the refund. Shipping charges are not refunded.

Contact Us

For questions about returns or refunds, please email us at support@ndnaturopathics.com.