Privacy Policy
Effective date: September 4, 2026
ND Naturopathics LLC (“ND Naturopathics,” “we,” “us,” or “our”) respects your privacy. This
Privacy Policy explains how we collect, use, disclose, retain, and protect personal information
when you visit https://ndnaturopathics.com, contact us, create an account, or purchase products
through our online store.
Information We Collect
We may collect the following categories of information:
- Contact information, including your name, email address, telephone number, billing address,
and shipping address. - Order information, including the products purchased, order amount, shipping method,
transaction status, refunds, and communications concerning your order. - Account information, including your username, password credentials in protected form, saved
addresses, and order history. - Payment information. Payments are processed by Stripe or another payment provider displayed
during checkout. We do not directly store complete credit-card numbers or card security codes.
Payment providers receive and process the information necessary to complete your transaction. - Communications you send through our contact forms, customer-support email, product
reviews, or other interactions with us. - Technical information collected automatically, such as your Internet Protocol address, browser
type, device information, pages visited, referring website, approximate location, and the dates
and times you use the website.
Please do not submit medical records, diagnoses, Social Security numbers, or other highly
sensitive information through our general contact, account, or checkout forms.
How We Use Information
We may use personal information to: - Process payments and fulfill, ship, track, cancel, return, or refund orders.
- Create and administer customer accounts.
- Communicate with you about purchases, deliveries, returns, account activity, and customer-
support requests. - Prevent fraud, abuse, security incidents, and unauthorized transactions.
- Operate, maintain, analyze, and improve our website, products, and customer experience.
- Maintain business, accounting, tax, and legal records.
- Send promotional messages when you have requested or consented to receive them. You may
unsubscribe at any time using the link in the message or by contacting us. - Comply with applicable laws, regulations, court orders, and lawful government requests.
Cookies and Similar Technologies
Our website uses cookies and similar technologies needed to operate the shopping cart, checkout,
customer accounts, security features, and user preferences. For example, cookies may remember
the contents of your cart, whether you are signed into an account, and certain checkout
selections.
We may also use analytics cookies or technologies to understand how visitors use the website
and improve its performance. You can control cookies through your browser settings and, when
available, through our cookie-consent controls. Disabling essential cookies may prevent parts of
the store, including the cart or checkout, from working correctly.
How We Share Information
We may disclose personal information only as reasonably necessary to operate our business,
including to: - WooCommerce, WordPress, website-hosting providers, and technical-service providers that
operate or protect our online store. - Stripe and other payment processors used to authorize and complete payments, prevent fraud,
and manage refunds or disputes. - USPS and other shipping, fulfillment, or delivery providers that need your name, shipping
address, and order information to deliver purchases. - Email, customer-support, analytics, security, spam-prevention, accounting, and professional-
service providers. - Government authorities, regulators, courts, or other parties when disclosure is required by law
or reasonably necessary to protect our rights, customers, website, or the public. - A successor organization if our business is involved in a merger, acquisition, financing,
reorganization, or sale of assets.
Service providers may use personal information only as permitted by their agreements and
applicable law.
We do not sell personal information for money. We do not knowingly share personal information
for cross-context behavioral advertising.
Payment Processing
When you submit payment information, it is transmitted directly to Stripe or the payment
provider shown at checkout. Stripe may collect transaction information such as your name,
contact details, billing and shipping addresses, payment-method information, purchase amount,
date, and payment status. Stripe processes this information under its own privacy policy.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes
described in this policy and to meet legal, tax, accounting, fraud-prevention, and dispute-
resolution requirements.
We generally retain:
- Pending, failed, or canceled order information for up to 30 days unless it is needed longer for
fraud prevention or dispute resolution. - Completed order and transaction records for up to seven years for accounting, tax, warranty,
refund, and legal purposes. - Inactive customer-account information for up to two years, unless continued retention is
required by law or connected to an order record we must retain. - Customer-support and contact-form communications for up to two years.
- Marketing-subscription information until you unsubscribe, after which we may retain limited
information necessary to honor your opt-out request.
We may retain information longer when legally required or necessary to establish, exercise, or
defend legal claims. When appropriate, information may be deleted or anonymized.
Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to: - Request confirmation of whether we process your personal information.
- Request access to or a copy of your personal information.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Request a portable copy of information you provided.
- Withdraw consent or unsubscribe from promotional communications.
- Object to or restrict certain processing.
- Opt out of the sale of personal information, targeted advertising, or qualifying profiling where
those rights apply.
To submit a privacy request, email support@ndnaturopathics.com. Please include enough
information for us to identify your records and understand your request. We may need to verify
your identity before completing a request. We will not discriminate against you for exercising an
applicable privacy right.
If we deny your request and applicable law provides a right to appeal, you may appeal by
replying to our decision or emailing support@ndnaturopathics.com with “Privacy Appeal” in the
subject line.
Security
We use reasonable administrative, technical, and organizational measures intended to protect
personal information. However, no website, transmission, or storage system can be guaranteed to
be completely secure. You are responsible for protecting your account password and notifying us
if you believe your account has been accessed without authorization.
Children’s Privacy
Our website and products are intended for adults and are not directed to children under 13. We
do not knowingly collect personal information directly from children under 13. If you believe a
child has provided personal information to us, contact support@ndnaturopathics.com so we can
review and, when appropriate, delete it.
Third-Party Websites
Our website may contain links to websites or services operated by other organizations. Their
privacy practices are governed by their own policies, and we are not responsible for their content
or privacy practices.
International Visitors
Our website is operated from the United States. If you access it from another country, your
information may be transferred to, stored in, and processed in the United States, where privacy
laws may differ from those in your location.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology,
practices, or legal requirements. We will post the revised policy on this page and update the
effective date.
Contact Us
For questions, privacy requests, or concerns about this Privacy Policy, contact:
ND Naturopathics LLC
Email: support@ndnaturopathics.com
Website: https://ndnaturopathics.com